The file write requires permission approval. Here is the complete COO Daily Scan output:


COO Daily Scan — Friday, March 20, 2026

🔴 FIRES (Immediate Attention)

1. DATA GAP: No Phorest Data Since March 8 — 12 Days Blind

The most recent performance snapshots and sales trends are dated 2026-03-08. We are 12 days stale. ~60% of March is unmeasured. The Phorest report pipeline appears broken.

Action required: Check Phorest report delivery, routing script, and inbox processing. This is the #1 blocker.

2. GLOBAL_CONFIG STALE: Megan King Still Listed as Active

Philip's 3/11 correction: Megan King terminated 3/7. She remains in GLOBAL_CONFIG.md as active Support Staff (line 20) and in the bonus eligible list (line 461). Outstanding PTO due on next payroll.

Action required: Remove from roster and bonus list. Process final PTO payout.


⚠️ WARNINGS (Monitor This Week)

3. Inventory Shrinkage Worsening: -$1,468.92

Up from -$1,158 in Feb. Exceeds -$500 threshold by nearly 3x. Second consecutive month of material negative discrepancy.

4. Alicia King Booth Rent — Potential Payment Overdue

Feb MTD: 3 payments ($654). Jan: 2 payments ($441). No new booth rent in March Week 1. Approaching 30+ days since last entry.

5. Breanna Harte — Return Status Unknown

Philip noted 3/11: "family emergency leave, 54 March appointments, return in a few weeks." As of 3/20 she should be near return. 54 appointments ($3,882 value) on her book. Is she back or do clients need rebooking?

6. Deana Faust — Underperformance Signals Persist

Metric Jan Feb Mar Wk1
Revenue $3,794 $4,711 $639
Rev/Hr $53.21 $66.38 $44.07
Utilisation 78.6% 87.7% 55.2%
Rebook 67% 64% 64%

Weakest in salon on Rev/Hr and utilisation in Week 1. WoW: -41%. Philip wants 13-week average — blocked by data gap.

7. Redken ABC Line + Color Fanatic Out of Stock — Revenue Leaking

Entire Acidic Bonding Concentrate line at zero inventory with highest combined depletion rates: - ABC Hair Bandage Balm: 0.37/day - ABC Shampoo Sm: 0.23/day - ABC 24/7 Serum: 0.20/day, ABC Conditioner: 0.20/day - Pureology Color Fanatic 21 Spray: 0 units, 0.43/day (fastest mover in salon — empty)

8. Jane Iredale Capital Concentration

28+ JI SKUs in low inventory alerts. ~28.5% of inventory value, 21% sell-through. Dead SKUs tying up capital.

9. Alcohol Stock Depleted

Mimosa Weekday (0.80/day velocity), Mimosa Weekend, Raspberry Blonde, Prosecco — all zero.


📊 DATA STATUS

Source Status Notes
Performance (03-2026 folder) ⚠️ Contains Feb data ($93,888), not March
Week 1 snapshot (03-08) $24,935 revenue, 183 clients
Forward appointments (03-08) 2,048 appts, $171,598 value
Inventory (03-08) Retail $24,666, Shrinkage -$1,469
Email/routing/fact tables Outside working directory

Revenue Pace (March Week 1 Only)

Metric Jan Feb Mar Wk1 Mar Projected*
Total Revenue $110,476 $93,888 $24,935 ~$107,200
Service Revenue $97,261 $80,788 $21,426 ~$92,100
Retail Revenue $13,214 $13,099 $3,509 ~$15,100
RTS % 13.6% 16.2% 16.4% ~16.4%
Avg Service Ticket $105.49 $101.37 $121.05 $121.05

*Projected = Wk1 × 4.3 weeks. One week is a signal, not a forecast.

Avg Service Ticket at $121.05 — up 19.4% over Feb. Biggest improvement visible. Could be mix shift or genuine pricing/upsell lift.

Daily Service Sales (Mar 2–8)

Mon $1,888 (8.1%) | Tue $3,308 | Wed $3,702 | Thu $3,391 | Fri $5,555 (23.7%) | Sat $3,514 | Sun $2,072

Monday at 8.1% — below the 10% flag threshold.

WoW Staff Movement (as of 3/8)

Up: Chelsea +95%, Kathryn +74%, Stacy +43%, Chantel +46%, Drake +31% Down: Kaeleigh -55% (scheduling), Deana -41%, Alexis -41%, Haley -23%, Jamie -19%


📋 RECOMMENDED ACTIONS FOR PHILIP


🤖 AGENT NOTES

Associate Pipeline: - Teigan Maniatis — Jan $357 → Feb $1,129 (+216%). Mar Wk1: $734. 29 future appts. On track for Apr-May breakeven. ✅ - Tashina Miranda — Jan $668 → Feb $355 (-47%). Philip: "seems to be improving." 12 March appts ($718). Can't verify without data. Monitor. - Ali Guerrero — 8 March appts ($599). Per Philip: measure by 20+ hrs/week in-salon presence, not revenue.

Seasonal: March = Q1. YoY only. Compare to March 2025 (8% growth target) once complete.

Config fix needed: Remove Megan King from GLOBAL_CONFIG.md lines 20 and 461.