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COO Daily Scan — Thursday, March 19, 2026
🔴 FIRES (Immediate Attention)
1. DATA PIPELINE STALLED — No Phorest Reports Since Mar 15
- Last daily transaction file:
sales_transactions_2026-03-15.csv (contains Mar 13 data)
- Last performance dashboard:
staff_performance_2026-03-12.csv
- Gap: 6 days of transaction data missing, 7 days of performance data missing
- Impact: We are flying blind. No visibility on Mon/Tue/Wed revenue this week.
- Action required: Check Phorest report delivery. Check
_Agent_Runner/logs/cron_phorest.log immediately.
⚠️ WARNINGS (Monitor This Week)
2. GLOBAL_CONFIG IS STALE — Megan King Still Listed as Active
- Terminated 3/7/2026 per Philip's corrections, still listed as Active in config and support staff bonus list.
- Action: Remove from roster, confirm final PTO payout (33.6 hrs) and chargeback (-$169.96) processed.
3. Inventory Shrinkage Worsening — Now -$1,468.92
- Was -$1,158 in Feb. Exceeds -$500 threshold by 3x. Getting worse.
- Action: SKU-level reconciliation needed. Taylor should run physical count on top 20 SKUs by value.
4. Tashina Miranda — Not Improving
- Philip noted "seems to be improving" on 3/11. Data disagrees: $354.80 MTD through Mar 12 = identical to full Feb ($355).
- 36% utilization (lowest), $17.10/hr (lowest), 33% rebook, 6 clients.
- 30-day decision point from GLOBAL_CONFIG is overdue.
- Action: Review after missing data arrives. If no improvement, intervention this week.
5. Massive Out-of-Stock on High-Velocity Items
- Redken ABC line (top brand): Bandage Balm, 24/7 Serum, Conditioner, Shampoo, Leave-in — ALL at zero with 0.10–0.37 units/day velocity
- Pureology Color Fanatic 21 Spray — 0 stock, 0.43/day (highest velocity)
- Multiple Kerastase at zero: Genesis Serum, Thermique, Resistance Bain/Ciment, Curl Gelee/Huile
- Impact: Likely $200+/week in lost ABC retail sales alone.
- Action: Emergency reorder. Alert Taylor.
6. Teigan Maniatis — Utilization 67.68% (Below 70%)
- Revenue is strong: $1,129 MTD already matches full Feb. 10 new clients. On Alexis White trajectory.
- Assessment: IGNORE — scheduling-related, not performance. Breakeven Apr–May on track.
7. Deana Faust — Rebook 64%, RTS 14%
- Both below target. Philip notes she's "lower end." 13-week average requested but not calculable without weekly data.
- Action: Monitor. Not a fire.
8. Jane Iredale — Capital Concentration Resolving
- Down to $72.50 cost value / 4 units (was 28.5% of inventory). Shrinking through attrition.
- 3 returns in data (-$87.50). Don't reorder slow movers.
- YTD: $112.50 / 4 units (March only; need Sales 2026.xlsx for Jan-Feb to answer Philip's question fully).
📊 DATA STATUS
| Source |
Latest Date |
Notes |
| Performance Dashboard (MTD) |
~Mar 12 |
24 staff rows |
| Transaction daily files |
Mar 8–15 |
8 files, data through Mar 13 |
| Inventory reports |
Mar 12 |
Full suite |
| Inventory discrepancy |
Mar 12 |
-$1,468.92 |
| Email/iMessage/Routing |
NOT ACCESSIBLE |
Outside permitted directory |
MTD Salon Performance (Through ~Mar 12)
| Metric |
Value |
Target |
Status |
| Total Revenue |
$93,888 |
~$108K (8% over Mar 2025) |
⚠️ Pace unknown — 6-day data gap |
| Service Revenue |
$80,788 |
— |
— |
| Retail Revenue |
$13,099 |
— |
— |
| Stylist RTS% |
~17.0% |
17% |
✅ On target |
| Rebook % |
77.3% |
75% |
✅ Above target |
| Avg Service Ticket |
$101.37 |
— |
Healthy |
| Clients |
812 (140 new) |
— |
17.2% new client rate |
| Salon Utilization |
62.5% |
90% (bonus) |
🔴 Well below bonus threshold |
Booth Rental (Alicia King — Separate)
- BOOTH RENT: $654.00 (3 payments MTD). Retail: $125.55. No overdue flag.
📋 RECOMMENDED ACTIONS FOR PHILIP
- [ ] URGENT: Fix Phorest data pipeline — No reports since Mar 15. Check cron_phorest.log.
- [ ] Update GLOBAL_CONFIG.md — Remove Megan King from roster and bonus list.
- [ ] Emergency inventory reorder — Redken ABC + Pureology Color Fanatic at zero. Alert Taylor.
- [ ] Tashina Miranda decision — No improvement in data. 30-day window closing.
- [ ] Shrinkage investigation — -$1,468.92 and rising. Physical count needed.
- [ ] Stacy Salee promotion — Level 6 / 55% commission effective PP13. Confirm in payroll pipeline.
🤖 AGENT NOTES
For Briefing Compiler: Lead with pipeline outage. Salon performing well on visible metrics. Top 3: Erin Frost ($10,870), Kathryn Meese ($10,034), Chelsea Badjar ($8,119). Erin Frost is a standout — 29% RTS, $150/hr, 108% util.
For Inventory Agent: Zero-stock crisis on Redken ABC. Pureology Color Fanatic at zero. Genesis low (3 units) for active March mask promo.
For Payroll Agent: Megan King termination. Teigan Maniatis dual-role pay split ($17.25 support / $15.16 stylist).
Infrastructure note: This session could not access _Agent_Runner/ (inbox, facts, outputs). All analysis used source data from YCS COO Files/Data/. Output written here instead of target path. Runner permissions need to include this directory.
Scan completed: 2026-03-19 | Data currency: Mar 12–13 (6-day lag)